Fees, Payments, and Cancellation Supplemental Terms

Last Updated: April 20, 2025

THESE FEES, PAYMENTS AND CANCELLATION SUPPLEMENTAL TERMS (“Fees and Payments Terms”) form part of Hodi Hodi’s Terms of Service (the “Terms”) and apply to each User’s access to and use of the Platform, and the fees and payments associated with such access and use.  Capitalized terms used, but not defined, in these Fees and Payments Terms will have the definitions as set out in the Terms.

A. Service Payment and Other Amounts Owed by the Client.

All amounts owed and/or to be paid by you shall be set out in an invoice (“Invoice(s)”), which will include the service-related fees and Hodi Hodi’s fees, each as described in more detail below.  Payment links will be sent directly to you following your booking confirmation (for first time users) or service for return users. You acknowledge and agree that we may prevent you from booking future services, if any amounts remain outstanding on your account.  Unless otherwise expressly stated in this Agreement, all fees (including, without limitation, the service Payment and all Hodi Hodi fees) are non-refundable.  

1. Service-related fees.  The Client is responsible for paying the following associated with each Service: 

  • the fee for the Service, at the Provider’s rates and as agreed-upon by the Client and the Prover (the “Service Payment”), 

  • any out-of-pocket expenses agreed-upon by the Client and the Provider and submitted by the Provider in connection with the Service, 

  • a tip or gratuity, as applicable, which may be added to the Invoice by, or at the direction of, the Client (all of which shall go directly to the Provider), 

  • a credit card processing fee, as applicable, and

  • taxes or similar charges, as described in Section E below.

2. Hodi Hodi fees.  In addition to the amounts owed for the Service as set out in Section A(1) above, Hodi Hodi charges, and the Client is responsible for paying, the following fees associated with each Service:

  • the service charge that Hodi Hodi assesses to the Client for access to and information regarding Providers; 

  • taxes or similar charges, as described in Section E below; and 

  • applicable cancellation charges (see Section E below for details).

Hodi Hodi reserves the right to change its fees at any time and will notify Clients of any fee changes in accordance with the Terms. If you disagree with a Hodi Hodi fee change, you may cease using the Platform and terminate the Agreement, at any time, pursuant to the Terms. Providers have no authority to, and may not, modify all or any part of Hodi Hodi’s fees.

B. Amounts Owed by Providers.

Providers will be responsible for (1) paying registration fees, if applicable, and (2) repaying to Hodi Hodi or the PSP any erroneous payments or other amounts received by the Provider. 

C. Fraud.

Notwithstanding anything herein to the contrary, the Client will not be held responsible for transactions that are identified by Hodi Hodi as potential or confirmed fraud; provided that the Client did not contribute to or cause (directly or indirectly, in any part) such fraud.  In these instances, a transaction may be declined, frozen or held until investigation is complete.  

E. Sales Tax Collection and Remittance.  

Users of the Platform may be liable for taxes or similar charges (including VAT, if applicable), which are imposed on the Services performed and/or fees paid under the Agreement and must be collected and/or paid.  

In certain jurisdictions, applicable rules require that we collect and/or report tax and/or revenue information about you to applicable tax authorities.  You agree that Hodi Hodi may issue, on your behalf, receipts or similar documentation to facilitate accurate tax reporting, and use of your account may be paused until such documentation is provided.

Notwithstanding anything herein to the contrary, however:

  • Providers remain fully responsible and liable for, and in charge of, compliance with all tax obligations applicable to the Provider and the Services (including performance thereof), (including, without limitation, filing their tax returns (such as, as applicable, VAT) and paying taxes (such as, as applicable, VAT)) relating to the Services performed by them for the benefit of their Clients.  Providers should consult with their own tax advisors to ensure compliance with applicable tax and reporting requirements.  

  • Hodi Hodi is neither responsible nor liable for ensuring Users’ compliance with applicable tax obligations.  Without limitation, Hodi Hodi shall not be held responsible for any breach of a Provider’s tax obligations, including (without limitation) that Hodi Hodi shall not be held jointly and severally liable for taxes, interest on overdue taxes, or for any penalties or fines that would be owed by the Provider.  Hodi Hodi may (i) request the Provider to confirm and/or demonstrate that they are up to date with their tax obligations (including social contributions, if applicable); and (ii) deactivate a Provider’s account or limit their use of or remove the Provider from the Platform upon (1) a determination from the applicable tax authorities that such Provider has failed to comply with tax obligations (such as VAT), or (2) if the Provider is unable or unwilling to confirm and/or demonstrate their compliance with their tax obligations, upon request.

F. Cancellation Fees.

Clients may cancel a Service at any time. However, the Client may be billed a cancellation fee under certain circumstances. Please consult the Cancellation Policy here.