Privacy Policy

Last Updated: April 20, 2025

1.   Introduction
 This Privacy Policy explains how Hodi Hodi collects, uses, retains, discloses, and deletes your personal information when you use the Hodi Hodi platform. It also outlines your legal rights regarding that information.

By accessing or using the platform, you confirm that you have read and understood this Privacy Policy and the Terms of Service (collectively, the “Agreement”), which govern your use of the platform. Hodi Hodi will manage your personal information in accordance with this Agreement.

If you have any questions or would like to exercise your privacy rights, please refer to the “Contacting Us” section below.

2.      Definitions
 In this Privacy Policy:

  • “Hodi Hodi,” “we,” “our,” or “us” refers to the service provider.

  • “You,” “your,” “User,” or “Client” refers to individuals using the platform to request services.

  • “Provider” refers to individuals offering beauty, health, wellness, or dining services.

  • The “Site” refers to our website at www.hodihodi.ca.

  • “Hodi Hodi Platform” refers to the Site and all related services, communications, and content.

  • “Terms of Service” refers to our official terms, available [here], which are incorporated into this Privacy Policy.

3.  Information Collection
 We collect various types of personal information to operate the Hodi Hodi Platform:

a. Information You Provide

  • Contact Details: Name, address, phone number, email.

  • Billing Information: Credit/debit card number, expiration date, security code.

  • Identity Verification (Providers only): Date of birth, ID number, background check results, licenses/certifications.

  • Financial Data: Bank details, tax info, and payment credentials used for account setup and transaction processing.

  • Marketing Data: Preferences for newsletters, surveys, and promotional offers.

  • Service Requests: Details about service needs, timing, and location (for Clients); service offerings, rates, availability, and credentials (for Providers).

  • Communications: Any information you share with us via email or chat.

  • Third-Party Information: Data from background check providers, payment processors, or analytics partners.

b. Automatically Collected Information

  • Usage Data: Pages visited, features used, times of access, referring/exiting URLs.

  • Device Data: Browser type, operating system, IP address, Ad ID, and regional/language settings.

  • Cookies and Tracking: See our Cookies Policy for more on our use of cookies and similar technologies.

4.  How We Use Your Information
 We use your information to:

  • Operate and provide access to the Hodi Hodi Platform.

  • Facilitate service requests and payments between Users.

  • Verify identities and qualifications (for Providers).

  • Detect and prevent fraud.

  • Communicate with you about transactions, updates, and promotions (with your consent, as required by law).

  • Conduct market analysis and improve our services.

  • Provide customer support and resolve disputes.

  • Comply with legal obligations.

  • Enforce our Terms of Service.

  • Conduct interest-based advertising and outreach.

  • Contact you via email, SMS, or push notifications (subject to applicable consent requirements).

5.  Information Sharing
 We may share your information with:

  • Third-Party Agents: Service providers handling functions such as email, payments (e.g., Stripe), analytics, technical support, marketing (with consent), and hosting.

  • Other Users: When necessary to complete a service request or resolve a dispute.

  • Legal Authorities: When required by law or necessary to protect rights, safety, or property.

  • Buyers or Partners: In connection with business transfers, such as a merger or acquisition.

  • Public Areas: Provider profiles and service listings may be visible to the public and to other Users.

6.  Your Rights and Choices
 You may opt-out of receiving promotional communications from us, including promotional communications related to the Hodi Hodi Platform, and request the removal of your Personal Information from our databases by contacting us. You have the right to:

  • Access your personal information.

  • Correct or update inaccurate data.

  • Withdraw your consent (subject to certain legal or contractual limits).

  • Opt out of marketing communications via the “unsubscribe” link or by contacting us directly (see Section 11).

7. Data Retention

We retain your personal data for as long as necessary to fulfill our obligations to you and as permitted by law. A summary of retention periods includes:

  • Account Information: 7 years after account closure.

  • Billing Data: 7 years for tax/accounting purposes.

  • Provider Identity Info: Up to 10 years post-closure for safety and legal compliance.

  • Financial Information: As required by law and payment standards.

  • Communications: 3 years.

  • Usage Data: Anonymized and retained indefinitely.

  • Marketing Opt-Outs: Retained indefinitely to respect your preferences.

8. Security Measures
 We use appropriate administrative, technical, and physical safeguards to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute protection.

9. Policy Updates
 We may update this Privacy Policy to reflect changes in law, business practices, or the Hodi Hodi Platform. We’ll notify you of significant changes via email or a platform notice. Continued use of the platform means you accept the updated policy.

10. Children’s Privacy
 Our platform is not intended for individuals under 16. If we discover we’ve collected data from someone under this age without consent, we’ll delete it.

11. Contacting Us
 For privacy inquiries or to exercise your rights:

Hodi Hodi
39 Queens Quay, Toronto, Ontario
karibu@hodihodi.ca
+1 437 505 7672

12. Jurisdiction-Specific Provisions

  • By using our platform, you consent to the collection, use, and retention of your personal data as outlined.

  • Data may be stored in Canada or the U.S. with appropriate safeguards.

  • We may engage in custom audience targeting on platforms like social media using hashed data. You can opt out via the Digital Advertising Alliance of Canada: https://youradchoices.ca/choices